Thursday, 7 May 2015

CRM - Its Need, Benefits and the Migration to Microsoft Dynamics CRM

'Customer is the king of the market', and hence for every business to survive this cut throat competition a proper system is required which maintains a good relation with their customers. The habit of maintaining good relations with customer's dates back to time immemorial, but as time changed this concept gained a lot of importance and a new subject, a new field of study emerged in the name of Customer Relationship Management.

To be successful in this competitive business world it has become complicated to manage customer relations due to rapidly changing market trends. You need to empower your own staff with latest tools that can be used for giving your customers a superior experience. Moreover such tools can let your staff increase their productivity to help you achieve your business goal. Dynamic CRM is the latest and most popular Customer Relationship Management System that is designed to suite the requirement of every size of businesses. CRM development is an out of the box solution that focuses on Sales, Marketing and after sales support.

A good CRM software is the one that provides all the sales, marketing and after sales data at an instant. There are many CRM development companies in the market but the most reliable among all is the Microsoft Corporation. There are a few reasons why the Microsoft CRM software is better than the CRM software of other CRM development companies.
• First and foremost benefit with the Microsoft CRM software is that it facilitates easy migration from one OS to another.

• It integrates several other indispensable business applications very smoothly. So if your business uses MS-office and outlook, then no other CRM tool will work better than the Microsoft dynamics CRM.

• One more additional benefit of Microsoft over other CRM development companies is that it allows you to pick between the two separate delivery methods. This way you can very easily switch between Microsoft's system and SaaS (Software as a Service) versions as and when required.

Due to the above stated reasons there is seen dynamics CRM migration from normal CRM software vendors to Microsoft CRM tools.

How does dynamics CRM Work?

1) It is a central repository of your business information. It captures all the data given by sales, marketing and after sales support divisions and stores at central location. This saves your staff's time as they can get the stored information in a snap of a second.

2) Microsoft Dynamic CRM Online allows you and your staff to access the information from anywhere in the world.

3) CRM development provided security of the data. Only the authorized personnel can access the information.

4) Microsoft Dynamic CRM provides custom CRM solution to meet the crucial business requirements.

Microsoft Dynamics CRM Upgrade
The Microsoft Dynamics CRM gets upgraded with the budding requirements of day to day businesses. The last Microsoft Dynamics CRM upgrade was in 2013 and the upcoming upgrade will be released soon in 2015. With this upgrade you will be able to schedule the specific date when the update occurs. This is a customer-driven update since the customer "drive" the timing of the update to make it suitable. It will be necessary for the CRM administrator to formally approve the update before the update can occur.

For microsoft dynamics nav details, do visit the link given.

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