Cloud computing technologies are ubiquitous. While not
exactly new technologies, the speed with which they’re transforming business
models and efficiencies seem to have accelerated over the past few years. The
reason for the transformation depends on how the business operates and its
specific needs, but there are some major trends that have emerged.
Here are few ways the cloud has changed the way business is done:
1. Push Prices Down
At its core, the cloud is a cost-saving technology: it enables data to be
more easily shared, which in turn allows resources to be allocated more
efficiently (companies like AirBnb or GetAround are examples of services that
use cloud technologies to push prices down and improve allocation of assets).
Most notably, a study conducted by the London School of Economics concluded
that cloud computing makes it easier and cheaper to innovate. Cost reduction
enables many other transformations, such as…
2. Greater Entrepreneurship
Just as clouds have enabled businesses to dramatically lower their cost of
operations, they have by extension lowered the cost of starting a business —
and thus spurred entrepreneurship. And thanks to cloud technologies and the
degree of data sharing they enable, independent businesses can share their
collective infrastructure costs via the cloud. Rackspace, is using our cloud
technology to promote entrepreneurship via their
Startup Program.
3. Small Business Partnerships
Of course, the cloud doesn’t just dramatically reduce the costs of starting
a business — it also reduces the cost and difficulty of partnering with other
businesses by making it easier to use APIs of other applications. Caterina
Fake, co-founder of Flickr, has said that APIs enable a new form of business
development for small businesses that makes meaningful collaboration more
possible for all organizations, big and small.
4. Build a Modular Organization
Running parallel to the idea that cloud technologies facilitate small
business partnerships is that they enable larger companies to create a modular
organization. Prabhakar Gopalan notes that this is a manifestation of Conway’s
Law, in that modular communication systems built on cloud technologies will
ultimately yield modular organizations as well. Basically, cloud technology
enables better participation across small teams — which in turn enables
organizations to be less hierarchical and more modular, which reduces the
organization’s risk against collapse of any single department of its unit.
5. Reduce Technical Barriers
Consistent with the basic theme that cloud technologies enable sharing is
that they also, by extension, enable collaboration and specialization. As such,
cloud technologies enable non-technical individuals to participate in and lead
information systems.
Another way that cloud computing has
changed business models is in the way that you interact with customers.
It gives you the flexibility to immediately react to customer needs as
soon as the customer wants you to. Customers no longer wait for business hours
to shop for products or get the services that they need. They expect it 24/7.
Plus, they want a more robust experience that often means websites with videos,
tools and interactive presentations. Most medium to small businesses don’t have
the internal bandwidth to host these interactive files.
Outsourcing your interactive data to
a cloud vendor ensures that you have enough capacity to not only store these
files, but guarantee that customers can download or view the files at higher
speeds from a secure cloud computing platform.
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