Finance Systems Specialist Apple - Singapore

Global Finance Shared Service (GFSS) in Singapore is looking for a Finance Systems Specialist to join GFSS Operations team. The key responsibility is to perform SAP system testing & provide production system support . The ideal candidate must demonstrate ability to work independently and as part of a team, ability to work with our customers and external partners, ability to work with limited or general supervision. The candidate should also possess strong system trouble-shooting skills combined with a good technical knowledge in SAP.

Key Qualifications

• At least 8 years of relevant working experience with 3 years of system implementation or support experience in SAPProficient with excel spreadsheets and database management, BI and automation utilities tools like AppleScript, SQL, Filemaker database are desirable
• Excellent communication, organizational and documentation skills
• Excellent verbal and written ability to communicate technical information to users
• Must be independent with strong analytical and problem-solving skills
• Able to manage multiple tasks simultaneously
• Ability to work independently and in a fast paced environment
• Proven ability to perform under deadlines
• Experience in executing systems testing for user acceptance test
• Ability to adapt to changing business priorities and timelines and adjust project and tasks accordingly
• Possess process knowledge in Order to Cash cycle

Description

Provide User Support, liaise with business users and Apple on-shore and off-shore IT support teams (IS&T) to identify, resolve or escalate issues
Support user queries on systems related issues
Own the resolution of ticket from start to end
Be point of contact with IS&T and in collaboration with user, work with IS&T to resolve issues and mitigate risks
Tracks issues and ensure timely delivery of solutions from application support teams and validate resolution with business users
Work with users to analyze root cause & drive initiatives to reduce number of tickets
Uses programming knowledge to develop scripts or utilities to automate high-volume/repetitive activities or reconciliations
Creates documentation for scripts/utilities developed, as well as support Finance teams with documenting procedures
Develops and executes new system testing scripts during project implementation
Manages and executes data conversion and cutover activities
Administers finance systems, including Mac OS X servers, in-house built financial automation, reconciliation, business intelligence tools and Microsoft Windows desktop
Manages the installation and upgrading of servers, desktops and portables

Education

Bachelors degree in Finance, Accountancy, IT or Computer Science, or related discipline
Certified SAP Professionals in MM, SD or FI

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App Store, and is defining the future of mobile media and computing devices with iPad.