Customer Service Specialist Cameron - Singapore

Job description

• Act as the focal point between customers, external sales and the plant by providing quotations and sales orders support
• Determine customer requirements in order to specify products and solutions during quote stage and order processing stage when successful in bidding
• Process customer quotes and orders with support from engineering, quality, legal, finance, logistics and the plant
• Work with the engineering and the plant to maintain an efficient enquiry to quote and quote to order processing
• Participate with District Sales, Commercial Manager and Sales Office Manager on negotiation of offers, orders and contracts in order to establish prices, conditions and delivery terms
• Work with Sales Order Planning team on sales order monitoring until the order is delivered
• Provide sales order status report to customers
• Coordinate customers’ order schedule as required
• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed in conjunction with the Logistics personnel
• Maintain filing according to the company’s policy
• Manage time and work effectively with colleagues from other departments in the company
• Participate in meetings with customer / district sales as and when required

Minimum Job Qualifications

• Degree from a recognized educational institute, qualification in engineering will be added advantage
• At least 5 years of working experience in industrial sales administration
• Good team player, with an enthusiastic and proactive attitude
• Good communication, interpersonal and organizational skills
• Able to multi-task in a dynamic environment
• Able to perform required responsibilities under minimal supervision
• Proficiency with Microsoft Office applications and SAP preferred

Cameron (NYSE:CAM) is a leading provider of flow equipment products, systems and services to worldwide oil, gas and process industries. Leveraging its global manufacturing, sales and service network, Cameron's 11 operating divisions work with drilling contractors, oil & gas producers, pipeline operators, refiners and other process owners to control, direct, adjust, process, measure and compress pressures and flows.

The company generates annual bookings in excess of $8 billion with more than 24,000 employees at more than 250 locations around the world. Cameron is headquartered in Houston, Texas and derives approximately 2/3 of its business from outside the United States.