Global Banking - Relationship Associate Wells Fargo - Singapore, SG

Job Description Work for a company that you can grow with
Wells Fargo is one of the largest financial services companies in the world with US$1.5 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through various distribution channels around the world. With more than 270,000 team members, Wells Fargo serves one in three households in the United States.

Wells Fargo’s vision is to satisfy all its customers’ financial needs and help them succeed financially. A key focus of that vision is serving the increasing financial needs of financial institutions, non-bank financial institutions and corporates. More than 3,000 team members cover the international needs of Wells Fargo’s clients from over 35 global locations.

With regional headquarters in Hong Kong, branches in Seoul, Shanghai, Singapore, Taipei, and Tokyo, and 12 representative offices, Wells Fargo covers a diverse range of businesses in Asia Pacific that includes Global Financial Institutions, Global Banking, Global Payment Services, International Trade Services, Wells Fargo Securities and Wells Fargo Asset Management.

We Are Looking For a High Caliber Candidate To Join The Team In The Following Key Position
Global Banking - Relationship Associate
The Role
The mission of the Global Banking ("GB") is to provide financial services to existing Wells Fargo's customers with international financial service needs.  Our focus is on delivering value to high quality corporate and Commercial Banking customers with cross-border financial needs.  Primary services are Lending/Loans, Trade Finance, Treasury Management, and Foreign Exchange. 

In addition, GB works with Commercial Banking, Corporate Banking, and other Wells Fargo partners to deliver international financial services to customers that have strong financial profile.   Relationships are currently supported and managed through 15 offices in US, Europe and Hong Kong, Japan, Australia, India, Taiwan, Korea, Shanghai and Singapore in Asia.  The Relationship Associate position will be an addition to the existing Asia Pacific regional team.  The successful candidate will work in a stimulating environment with tremendous growth opportunities, and where teamwork and collaboration are valued and rewarded.  

The successful candidate serves as key support for a rapidly growing Lending and Trade Services portfolio. The candidate is expected to assist with day-to-day maintenance of the existing portfolio and new business which requires strong Compliance, Loans Admin and Trade services experience. The successful candidate is also expected to be heavily involved in new projects (including migration, portfolio moves/exits, statistics, database maintenance, and financials).

The Primary Areas Of Responsibility Are As Follows

• Actively support the Customer Support Manager for our clients’ credit and non-credit needs (Customer Due Diligence, Loan Documentation, Trade Services/Finance, Account Openings including Pricing where required, and coordination of internal operations and external support tasks). This will involve interacting closely with the relationship managers, referring offices primarily in Hong Kong, Singapore and in the United States, internal product partners, other members of the office (e.g., Legal, Compliance, Risk, Tax, Operations, Finance), and clients to deliver results in a timely manner.
• Conduct Anti-Money Laundering (AML)/Know Your Client (KYC) verification checks of new and existing clients, in accordance with federal, state, agency, legal and regulatory guidelines, as required.
• Assist business partners in collecting information and documentation from clients, to ensure compliance with relevant AML laws, rules and regulations.
• Investigate the client’s background utilising internal and external systems, in order to identify ultimate beneficiaries and possible Politically Exposed Persons (PEPs) for KYC and risk management purposes.
• Ensure documents provided in local language are appropriately translated, with local and translated documents both saved on the client’s files.
• Liaise with the business or operational teams, as needed, in order to provide the client with a clear understanding of firm and regulatory requirements.
• Act as first point of contact for AML, KYC or other Compliance related matters, as needed.
• Keep abreast of regulatory changes, policies and procedures, in order to ensure all clients satisfy regulatory and internal requirements.
• Monitor on-going compliance of each transaction i.e. prepare post booking documentation and monitor any covenants, as needed.
• Actively oversee trade booking/administration, to ensure all transactions are booked accurately and in a timely manner.
• Maintains credit tickler and default reports.
• Prepare internal reports to facilitate operations, on a daily, weekly and monthly basis, as needed.
• Contribute to the creation of pitch material for the RMs before client meetings.
• Assist the RMs in developing and maintaining the relationships for existing and prospective clients.
• Pro-actively follow up and manage expectations of different stakeholders, namely RM, TM, Legal and Compliance.
• Monitor revenue of each transaction processed, and assist with the chasing of missing revenues, as required.
• When negative news is found on client, draft reports around these findings, advising recommendations to mitigate risk, prior to sign off by GB Compliance and business.
• Provides commentary to Credit Deal Team, to assist in transactional due-diligence, as part of the Credit underwriting process.
• Conduct periodic reviews and assessments of client files on a regular basis (e.g. annual review of AML for every client, as well as revalidating their assigned risk rating).
• Provide assistance to newer associates, as needed.

Requirements:

• 2 years of solid Client On-Boarding; Anti Money Laundering; Relationship Support or Compliance experience, where they have gained a solid understanding of AML laws, rules and regulations in APAC; some knowledge of the global AML regulatory environment would be a plus.
• Ideally can speak, read and write multiple languages.
• Candidate must be a proactive, enthusiastic, energetic and positive-thinking team player with a track record of excellence.
• Excellent English verbal and written (including email and PowerPoint) communication skills. Mandarin skills are a plus but are not essential.
• Candidate must have ability to work independently, possess excellent time management skills and ability to manage multiple assignments concurrently; adapt to change and work processes accordingly.
• Self-starter, ability to multi-task and prioritize and meet deadlines with strong attention to detail. Organized, meticulous, keen to learn, and commercially astute.
• SAP Business One Cloud system experience.
• Able to work independently, take pride and ownership in assigned tasks.
• Experience and facility reviewing and analyzing quantitative and financial data. Dexterity manipulating and analyzing data in Excel.
• Build key relationships and internal partners and external customers, therefore must be a team player and enjoy supporting and achieving team goals.
• Outstanding customer service and interpersonal skills.